First Source Advantage

The Amherst location is the corporate headquarters of FSA, and it has invested substantial capital into its state of the art network and phone system with specialized cabling to support its US customer operations.  The buildings are part of the Bryant Woods office park, a prime location within the greater Buffalo area with picturesque, park-like surroundings on the edge of the metropolitan area.

FSA provides innovative, customer-centric Business Process Management/Business Process Outsourcing (BPM/BPO) solutions to some of the world’s leading organizations. FSA’s services span many industries, including telecommunication and media, banking and financial services, insurance, healthcare and publishing. FSA has been in this field for more than a decade, and has developed in-depth business domain knowledge and insight.  FSA’s strategy is to leverage this insight to make complex business issues easier, effective and more efficient for its clients.  The company serves more than 100 global clients in many different languages from its multiple delivery centers.  A 26,000+ employee global workforce in India, the Philippines, Sri Lanka, the USA, and the UK supports FSA.

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